IT Support and Management
Boston Technical offers a dedicated team approach to our client's IT management. Planning, deployment, monitoring of your systems will be handled by IT professionals that you know and trust on a personal basis. Each Boston Technical staff member you work with will be highly experienced and industry certified, some will also have current or prior government clearances at the TS/SCI level. If you're tired of chasing down your current MSP, trying to get the service you were promised - only to end up with a random technician you don't know on the other end of a chat session, then you're ready to meet the Boston Technical team. The team members you'll be working with hold the below certifications:
Disaster Recovery & Business Continuity
Boston Technical views Disaster Recovery as an integral component, but not the only component, of a client's Business Continuity strategy. Starting with a Business Continuity Plan, our team works with clients to determine where risks and vulnerabilities exist, whether there are measures that can be taken to reduce or eliminate these vulnerabilities, and what resources need to be present to recover if the unfortunate were to happen. Once we settle on the appropriate risk/vulnerability reduction measures that will be taken, implementing recovery and business continuity measures are the next step. Natural disasters, ransomware attacks, disruption of backbone data services, or even the sudden loss of a critical employee are the type of items that are considered the the Business Continuity planning, documenting, and implementation process when you're a Boston Technical client.
As a Silver Level Microsoft Partner, Boston Technical is uniquely positioned to leverage our internal staff experience with Microsoft's premier consulting resources in order to develop a streamlined set of resources that will provide a cost effective set of options for both on and off-site recovery.
Intrusion Prevention & Detection
When dealing with sensitive data, whether it is Corporate Proprietary or Patient Health Information (PHI), focusing on Intrusion Prevention and the potential for data loss needs to remain a top priority during all phases of an IT project. Boston Technical provides real-time, cost effective solutions allowing our clients to view and monitor security patching levels, antivirus effectiveness, and system vulnerability status levels in real time. For environments subject to HIPAA and PCI compliance mandates, Boston Technical provides a fully configured Veriato SpectorSoft Server Manager Suite to filter and archive system logs, and provide real time system anomaly log alerts. As a final layer of security, BTC provides clients with nightly system scans using Tenable Nessus, giving them daily insight on each of their system's open ports and potential vulnerabilities.
Data Center / Server Virtualization
Whether your business is in need of high performance switching, site-to-site secure AES-256 VPN tunnels, or encrypted work-from-home VPN connectivity, Boston Technical is the partner you can trust. With over 45-years of combined datacenter experience, BTC is has the expertise to design, install and manage your secure datacenter infrastructure. Using high performance data switches, and Cisco Advanced Security (ASA) firewalls, Boston Technical can design, install, and monitor your company's high-performance backbone data network.
As an added layer of fault-tolerance and business continuity, Boston Technical can help your company to deploy high-performance Microsoft Hyper-V servers running on fault-tolerant RAID-1 solid-state data mirrors. With this tested and reliable deployment option for your critical servers, your company will have the ability to seamlessly continue operations with zero data loss even in the event of a critical server component failure. Combining nightly Hyper-V backups and real-time replication into your infrastructure will also provide your company the ability to migrate critical business operations to another facility with exceptional Recovery Time Objective (RTO) performance.
HIPAA/DOD Inspection Preparation
Prior to moving to the healthcare data security field, the owner of Boston Technical spent eight years working in U.S. Government Special Programs as an Information Security Manger. During this time, the government programs his teams protected were subject to dozens of sponsor information security inspections. Bringing this extensive experience to his clients in the healthcare industry, he now assists customers in preparing for HIPAA/PCI based inspections at their facilities and core data-centers. Boston Technical will not only help your company prepare to host an inbound inspection team, but our CISM and CISSP certified professionals will help you throughout the inspection process, remaining on-site with your IT staff and the inspectors; demonstrating the effectiveness of your information security program, and ensuring the inspection team has the most positive experience possible. The reason we understand what inspection teams are looking for, and know how they want to be treated is because we have been on those teams. We will work with you to help show the visiting inspection team how seriously your company takes HIPAA/PCI data security.
Boston Technical is also a member of InfraGuard, the premier partnership association between the Federal Bureau of Investigation and U.S. Industry. BTC receives regular threat updates directly from the FBI, helping clients prepare for incoming attacks often before industry is aware they exist.
Secure Application Development
Boston Technical specializes in developing secure web application portals on the Microsoft Azure Cloud platform, using Microsoft SQL Server for high-performance database processing. Deploying on the Microsoft Azure Cloud provides our clients with instant access to their applications, and gives our developers the ability to easily maintain both production and client accessible beta testing portals in a secure, fault-tolerant environment. If you're looking for security, flexibility, and business critical 100% up-time, be sure to talk to Boston Technical about deploying your application on the Microsoft Azure Cloud.